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Call Tracking

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No Screenshot OfficeGenie 3.2
Officegenie is an advanced Call Tracking and Customer Data Management System from the house of Softlogic Innovations. The software is best suited for Product/Service Departments, Market Surveys, Product/Service Telemarketing Teams and Day to day Call Tracking in an office.
Price: USD $29.95;   License: Shareware (Free to Try)   File Size: 34795 KB;
Platform: Windows 2000, Windows, Windows XP, Windows 2003, Windows Vista

Service - Office - Call Tracking - Telemarketing - Customer Management
No Screenshot Help Desk Software - Service Log for Access 3.1
Service Log is a multi-user help desk application, that is affordable, simple to install, and easy to use.Core elements are: E Fast, easy call logging, easy call tracking, with the full history of all actions taken. E Easily assign logs to techniciansE Logs are automatically set to a required date of one working day from listing, (calculates holidays and working days) and flagged to indicate the current status and duration E Logs that are...
Price: USD $199.00;   License: Shareware (Free to Try)   File Size: 10107 KB;
Platform: Windows 98, Windows, Windows Me, Windows NT, Windows 2000, Windows XP

Software - Helpdesk - Help Desk - Call Centre - Desk - Help Desk Software - Helpdesk Software - Workshop - Callcentre - Call Logging
No Screenshot CentreDesk Corporate 5.303
CentreDesk Corporate is a multi-user help desk solution. One of the four CentreDesk Help Desk group, that are affordable and easy to use.Core elements are: Fast, easy call logging, easy call tracking, with the full history of all actions taken.Easily assign logs to technicians Time tracking (calculates holidays and working days) and flagged to indicate the current status and duration Logs that are awaiting a reply for quotations, or are in the...

Price: USD $99.00;   License: Shareware (Free to Try)   File Size: 5566 KB;
Platform: Windows 98, Windows, Windows Me, Windows NT, Windows 2000, Windows XP, Windows Vista

Helpdesk - Help Desk - Call Centre - Inventory - Call Center - Help Desk Software - Helpdesk Software - Workshop - Corporate - Centerdesk
Screenshot of PR-Tracker Bug Tracking System PR-Tracker Bug Tracking System 6.0
PR-Tracker is widely used problem tracking system which presents essential functionality with an intuitive user interface. Features include customizable data entry, workflow, views and queries; one click queries; reports; email notification and attachments. PR-Tracker Web implements problem tracking over the internet or an intranet with the same user interface as PR-Tracker. Additionally, PR-Tracker and PR- Tracker Web can be integrated so...

Price: USD $199.00;   License: Shareware (Free to Try)   File Size: 16998 KB;
Platform: Windows XP, Windows, Windows 2000 , Win Vista

Helpdesk - Help Desk - Bug Tracking - Call Tracking - Defect Tracking - Problem Tracking
Screenshot of TechAid ASP TechAid ASP 2.1
A time reporting and task tracking system that is accessed from a web browser. TechAid ASP can be used from any computer that can communicate with the web server where the program is installed. TechAid ASP is an Active Server Page program that can be installed on Internet Information Server version 4 or higher and on Personal Web Server. It can be accessed from a Javascript enabled web browser and is compatible with Internet Explorer 5.0 and...

Price: USD $0.00;   License: Freeware   File Size: 860 KB;
Platform: Windows 95, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP

Web - Project Tracking - Helpdesk - Help Desk - Web Based - Support - Track Time - Time Recording - Customer Service - Call Tracking
Screenshot of Freeware HelpDesk CentreDesk Group Freeware HelpDesk CentreDesk Group 3.2.2
CentreDesk is a freeware multi-user help desk solution. One of the four CentreDesk Help Desk group, that are affordable and easy to useCore elements are: Fast, easy call logging, easy call tracking, with the full history of all actions taken. Easily assign logs to technicians Time tracking (calculates holidays and working days) and flagged to indicate the current status and duration Logs that are awaiting a reply for quotations, or are in the...

Price: USD $99.00;   License: Freeware   File Size: 22079 KB;
Platform: Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP, Windows 2003

Freeware - Helpdesk - Help Desk - Call Centre - Inventory - Call Center - Help Desk Software - Helpdesk Software - Workshop - Centerdesk
No Screenshot HelpDesk CentreDesk Repair 6.101
CentreDesk Repair is a FREEWARE multi-user helpdesk repairs solution. One of the four CentreDesk Help Desk group, that are affordable and easy to use Core elements are: Fast, easy call logging, easy call tracking, with the full history of all actions taken. Easily assign logs to technicians Time tracking (calculates holidays and working days) and flagged to indicate the current status and duration Logs that are awaiting a reply for...

Price: USD $0.00;   License: Freeware   File Size: 5570 KB;
Platform: Windows 2000, Windows, Windows XP , Win7 x32,Win7 x64,WinServer,WinVista,WinVista x64

Freeware - Helpdesk - Help Desk - Call Centre - Inventory - Call Center - Help Desk Software - Helpdesk Software - Workshop - Centerdesk
Screenshot of NeuQs Free Helpdesk NeuQs Free Helpdesk 1.0
Whether you are looking for a helpdesk solution to support your own company users, or are a support organisation looking after multiple companies with many sites, NeuQs Free Helpdesk will ensure you deliver professional levels or service through timely management and high levels of feedback. Developed in Microsoft Silverlight, to give you a truly engaging user experience and based on .Net technologies and using scalable SQL Server, it's a...

Price: USD $0.00;   License: Freeware   File Size: 216331 KB;
Platform: WinServer

Help Desk Software - Call Tracking - Service Desk Software - IT Support Ticket Handling
Screenshot of FREEWARE CentreDesk Corporate FREEWARE CentreDesk Corporate 6.101
CentreDesk Corporate is a FREEWARE multi-user help desk solution. One of the four CentreDesk Help Desk group, that are affordable and easy to use. Core elements are: Fast, easy call logging, easy call tracking, with the full history of all actions taken. Easily assign logs to technicians Time tracking (calculates holidays and working days) and flagged to indicate the current status and duration Logs that are awaiting a reply for...

Price: USD $0.00;   License: Freeware   File Size: 20 KB;
Platform: Windows 2000, Windows, Windows XP , Win7 x32,Win7 x64,WinServer,WinVista,WinVista x64

Freeware - Helpdesk - Help Desk - Call Centre - Inventory - Call Center - Help Desk Software - Helpdesk Software - Workshop - Corporate
Screenshot of Help Desk CentreDesk for Access Help Desk CentreDesk for Access 6.101
HelpDesk software is shared by all members of a support area. The most important being first point of contact for the helpdesk; (the staff that receive job requests for later resolution), where accuracy and appropriate decision making must be quick and efficient. Helpdesk software generally provides a common database that is used by support staff to provide professional and prompt service. Information can be collected, shared and used to...

Price: USD $0.00;   License: Freeware  
Platform: Windows XP, Windows, Windows Vista , Windows Vista x64,Windows 7,Windows 7 x64

Log - Track - Call - Log Call - Call Log - Call Tracker
Screenshot of SupportWizard SupportWizard 6
FAQ and issue tracking software. Winner of the User's Choice Gold Award for Multi-channel E-service (http ://www.userschoiceawards.com/results-2002_ICCM.html).With 4 years of production use, customers report that SupportWizard improves service team efficiency by 20-25% raises customer satisfaction by 50%, improves customer retention by 80% and increases sales (http://www.supportwizard.com/customershow.htm).The dynamic FAQ is free and...

Price: USD $0.00;   License: Shareware (Free to Try)   File Size: 36000 KB;
Platform: Windows 95, Windows, Windows 98, Windows Me, Windows NT, Windows XP, Windows 2000, Windows CE, Pocket PC, Linux, Mac , Win 3.1x,WinNT 3.x

No Screenshot MongooseInstaller 1.4a
Mongoose Metrics' mission is to take the mystery out of phone call analytics by supplying clients with reliable, clear, and actionable data encompassing the entire sales cycle from customer browsing through completed sale. We have developed four distinct products which provide different levels of granularity and insight to accomplish our mission goal.AccuTrack 1:1 - basic single number call trackingAccuTrack Source - dynamic source level call...

Price: USD $0.00;   License: Commercial   File Size: 15 KB;
Platform: Windows 2000, Windows, Windows 98, Linux, Mac, Palm OS 1.0, Pocket PC , Win7 x32,Win7 x64,WinMobile,WinOther,WinServer,WinVis

Screenshot of NeuQs Help Desk NeuQs Help Desk 1.1
Whether you are looking for a help desk solution to support your own company users, or are a support organization looking after multiple companies with many sites, NeuQs Help desk will ensure you deliver professional levels or service through timely management and high levels of feedback. Developed in Microsoft Silverlight, to give you a truly engaging user experience and based on .Net technologies and using scalable SQL Server, it's a robust...

Price: USD $0.00;   License: Shareware (Free to Try)   File Size: 219617 KB;
Platform: Windows XP, Windows, Windows 2000, Windows 2003 , Win7 x32,Win7 x64,WinServer

Help Desk Software - Call Tracking - Service Desk Software - IT Support Ticket Handling
Screenshot of LBE Web Helpdesk LBE Web Helpdesk 4.0.129
Help Desk designed to be operated via your web browser. You can use LBE Web Helpdesk on the Internet, an Intranet or even run it locally on a stand-alone machine. LBE Web Helpdesk can be installed on any Microsoft web server. It can be accessed from any machine running a Javascript enabled web browser. Powerful HelpDesk Software:- LBE Web Helpdesk will help you manage and control your helpdesk operation, without forcing you to change the way...

Price: USD $950.00;   License: Shareware (Free to Try)   File Size: 2304 KB;
Platform: Windows 2000, Windows 2003, Windows 95, Windows 98, Windows Me, Windows NT, Windows Vista, Windows XP

Helpdesk - Support - Helpdesk Software - Customer Service - Call Tracking - Web Helpdesk - Web Help Desk - Web Helpdesk Software - Web Help Desk Software - Customer Relations Management
Screenshot of LBE Desktop Helpdesk LBE Desktop Helpdesk 4.0.182
Easy to use helpdesk software, sensibly priced to suit all businesses. Powerful HelpDesk Software:- LBE helpdesk software will help you manage and control your helpdesk operation, without forcing you to change the way you work. Sensibly priced:- Many of our customers have told us they looked at helpdesk software which is more than 10 times our price - but, in their words, wasn't anything like as good. Easy to set up:- You don't need an...

Price: USD $900.00;   License: Shareware (Free to Try)   File Size: 4511 KB;
Platform: Windows 2000, Windows 2003, Windows 95, Windows 98, Windows Me, Windows NT, Windows Vista, Windows XP

Customer Support - Issue Tracking - Helpdesk - Help Desk - Call Center - Help Desk Software - Helpdesk Software - Help Desk System - Helpdesk System - Problem Resolution
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